LPreparing for your first laundry collection is easy, one of our team will arrive at your location and collect your laundry, providing you with a handy bag to put it in. All you need to do is have all of your laundry ready to go. It couldn’t be simpler.
Don’t worry, we don’t expect you to be experts, that’s what we are here for. Our laundry specialists will always check the cleaning instructions on your items before we begin.
We do accept most fabrics, but if you include items made from fur, velvet, leather or suede, the price will be determined on inspection. Should you include any items that fit these categories, we will be in touch to let you know the price ASAP.
Our aim is to provide you with first class service. However, if you should find a stain on an item or fault in the service, we would be more than happy to rewash or dry clean the item again at no cost. The item will also be dealt with as an express service item to be delivered in only 12 hours, along with a satisfactory compensation.
We generally work to a 2-day turnaround, so if we pick up your laundry on a Monday, we’ll return it on the Wednesday. We do provide a 24 hour turnaround and quicker if required – just ask one of our team.
We use the industry’s best eco-friendly chemicals, high end machines, and world class practices to ensure that your items receive the ultimate cleaning services.